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CARM Client Portal (CCP) registration is underway in preparation for CARM Release 2.

Find information and guidance on the registration process via CBSA video tutorials, onboarding documentation, or register for CBSA’s upcoming CCP Onboarding webinars listed below.

CBSA CARM Client Portal (CCP) Onboarding

Webinar Registration
English Tuesday, July 13, 2021 1:00pm-2:30pm EST Registration link
French Tuesday, July 13, 2021 3:00pm-4:30pm EST Registration link
English Tuesday, August 10, 2021 1:00pm - 2:30pm EST Registration Link
French Tuesday, August 10, 2021 3:00pm - 4:30pm EST Registration Link
French  Tuesday, September 14, 2021 1:00pm - 2:30pm EST Registration Link
English Tuesday, September 14, 2021 3:00pm - 4:30pm EST Registration Link
Open Mic Registration – Questions 
Bilingual (English & French) Thursday, July 15, 2021 1:00pm-2:00pm EST Registration link
Bilingual (English & French) Thursday, August 12, 2021 1:00pm - 2:00pm EST Registration Link
Bilingual (English & French) Thursday, September 16, 2021 1:00pm - 2:00pm EST Registration Link 

*CBSA has updated the Business Registration Information Sheet. Download the most recent copy - Registering a Business - Information Sheet (English)  or Registering a Business - Information Sheet (French)

What is CARM?

The CBSA Assessment and Revenue Management (CARM) project is a multi-year initiative that will transform the collection of tax and duty for goods imported into Canada.

Through CARM, the Canada Border Services Agency (CBSA) will also introduce a new suite of online tools to help streamline the process of importing commercial goods into Canada.  

CBSA Resources:

The development of this new program is on a very rapid timeline.  Although design and policy has not yet been finalized by CSBA, the agency has released information about many of CARM’s upcoming features, requirements, and functions. 

Keep in mind these may be subject to some change before the full program launches. Please visit this site regularly or subscribe to our CARM e-bulletins for ongoing updates.

CBSA's Implementation TimeLINE

COMPLETE: CARM Release 0 had no impact on importers. CBSA simply moved the existing Accounts Receivable Ledger (ARL) system from its current data centre configuration to the more robust SAP S4/HANA system in the cloud.

COMPLETE: CARM Release 1 has launched, allowing businesses the opportunity to register in the CARM Client Portal (CCP). This phase offers the business registration component and basic functionality in the CCP, including delegating access to employees and service providers, visibility of transactions, transaction balances, and the ability to make payments directly to CBSA. Contact This email address is being protected from spambots. You need JavaScript enabled to view it.for registration assistance.

Payment directly to CBSA will require almost all importers to post a yearly surety bond.  CLICK HERE to request a bond or contact your local account representative.

Spring 2022: CARM Release 2 will establish CARM requirements and present the full functionality of the CPP. Some new features include a new electronic Commercial Accounting Declaration (CAD) that will replace the current Customs Coding form (B3) and Request for Adjustment form (B2). As well, new features for payment and billing processes will transition the way corrections and adjustments are managed. Importers will have to be enrolled on the CCP and have their financial security processes in place as of the start of this phase, or risk having their shipments held at the border.

 Subscribe to CARM Updates

Need more information?

Cole is ready to help. If you have further questions, please do not hesitate to contact your local account manager or This email address is being protected from spambots. You need JavaScript enabled to view it. today.

Require a customs bond? CLICK HERE to submit a request and one of our CARM representatives will contact you directly.