- Workplace Type: On-site
Any size, anywhere…
your project is in good hands.
As a full-service logistics provider, we know the challenges facing any large-scale move.
Over-dimensional, overweight, multiple-load and high-value project cargo requires coordinated transport and customs compliance and clearance. Success starts with the essentials: partnering with an experienced and proven company and being proactive—not reactive–throughout the process.
Even the most adept logistics team meets their match every so often. When you have a major project move, you have zero margin for error. The history of Cole International is a history of responding quickly to our customer’s needs. We’ve seen a thing or two in our decades of experience, and our knowledge of the logistics landscape and its dynamic regulatory complexities.
We stay connected throughout the entire project timeline, and our skill in coordination and communication—not to mention our decades-long relationship with the CBSA—means no detail slips through the cracks.
The combined experience of our Project Logistics team is staggering.
coordinating large-scale moves
heaviest units we’ve moved
longest units we’ve moved
highest project investment
in the logistics industry
total construction value of projects we’ve assisted with over the past half-century
The know-how you need, from kickoff to completion
Cole International has been in the logistics business a long time–long enough to develop a deep understanding of what it takes to make complex project logistics look easy.
What to expect when you partner with us:
- No move is the same – we apply a unique strategy for your unique move
- A fully customized, hands-on approach
- Flexibility, creativity and insight with planning and management throughout each project move phase
- Skillful coordination of moving parts
- Careful oversight during every phase
- Proactive troubleshooting by people who have seen (and successfully dealt with) every conceivable issue
Why partner with us?
When it comes to large-scale moves, partnering with Cole International means partnering with transparent communication across multiple departments.
Why does this matter?
We work in the best interest of both importers and engineering firms. When our freight team is working with you –whether directly or with your Engineering Procurement Construction (EPC) firm–our customs team is also communicating with you or the EPC. In other words, we keep customs compliance intact throughout the whole project, regardless of whether you have an in-house customs and compliance team.
Complex shipments require a coordinated, collaborative approach
Partnering with us gives you a fully invested Project Logistics team. From planning to execution to post-delivery support, our team stays in constant communication, always available with accountability and strategic guidance when you need it.
Project Move Phases
Because our team is a combination of both freight and customs professionals, we have not only the experience but also the comprehensive know-how needed at every stage of any large-scale move. Our experience over the decades has proven time and again that a successful project always starts with involving our teams at the very beginning of your move.
How we ensure your success from Day 1
Phase 1: Planning
Step 1: Define project scope and requirements
Working together with the EPC companies/importers/ owner of the goods, we establish the project scope and determine what will be needed.
Step 2: Select team
Step 3: Develop strategy and budget
Both our freight and customs teams assist you to formulate the best strategy and budget for your needs. This includes help with:
- Researching and recommending the best countries to source goods from in the context of duty
- Determining tariff classification, duties and rates to help save you as much as possible on duty amounts
Step 4: Discuss, validate and procure service providers
Our freight team assists you as the importer or the EPC to select, validate and procure service providers, keeping within your budget desires and parameters.
Step 5: Conduct comprehensive routing and site surveys to minimize costs and transit times and identify potential obstacles
Our freight and customs team work together to ensure your goods move seamlessly to their destination not only on time but also on budget. We help prevent delays by anticipating possible issues on defined routes and ports.
Step 6: Investigate customs requirements and identify compliance requirements
Our customs team looks into all compliance issues that could arise and puts in place measures to prevent any delays once the project commences. From here, our customs team will let you know if they need additional information to determine proper tariff classification of each of your goods.
Step 7: Establish formal processes and integrate procedures and communications with client
Both customs and freight teams work together to create a plan with processes and procedures that consider all of the details learned in Step 1. Once the process is set up, our team lets you know what we need from your EPC. If the vendor is the importer, we follow-up to ensure you’ve verified that your vendor is set up for customs clearance into Canada. We also ensure the EPC gives us copies of any purchase orders as they are issued, so we can review them and advise on both Incoterms as well as what information is required on invoices when shipping.
Phase 2: Execution
Step 1: Coordinating break-bulk shipments by land, air, rail, sea
Equipment or goods that are oversized or tedious to break down can benefit from break-bulk shipping. This is a common method used to transport goods like this that do not fit into standard-size shipping containers. We assist you (as the importer) or the EPC in making arrangements to send the item in its entirety rather than break down the product to fit into a container or bin.
Step 2: Manage transportation, storage and insurance
Cargo insurance in general protects your investment and covers your goods for loss, damage, or delay. Without cargo insurance, all cargo is handled, stored, and carried at the shipper's, owner’s, and consignee's risk. We provide comprehensive information about insurance, and assist with managing transportation and arranging storage via third-party providers if/ as required.
Step 3: Maintain shipment visibility/ tracking departure to delivery
While tracking and cargo visibility are primarily a function of the freight team, both our customs and freight teams keep an eye on your shipment. If your goods are coming in by ocean but need to be moved by rail once on land, our customs team can track the shipment daily and be ready when it arrives at the port to clear it with Customs. This means we’re never waiting for an email saying your goods arrived a day ago! Our proactive approach also ensures our customs team has already reviewed all customs documentation and confirmed it matches with any POs we have received before the goods are released.
Step 4: Customs release
By obtaining copies of the customs paperwork ahead of time, we ensure we have all the required information necessary for the customs release. Being proactive on this step reduces the chances of shipments held up at the borders waiting for customs release due to insufficient clearance information.
Step 5: Final accounting to Customs
Because we were proactive prior to customs release, we have all the necessary information in order to finalize the customs entry. This reduces the need for any further questions after customs release.
Phase 3: Troubleshooting
With our extensive pre-planning process, we are able to avoid most foreseeable pitfalls. However, thanks to our longevity in the industry, troubleshooting is among our strengths and our history gives us a huge breadth of experience from which to pull solutions. In the event of unanticipated obstacles, we work with your team to determine suitable solutions. Any cost escalations, timeline delays or other impacts on your projects are discussed with transparency. Once we have finalized the solution together, our team then implements it.
Understanding that every project is unique and has different needs, we are fully capable of tapping the right resources and people to collaborate with your team as well as providing services that could be limited in nature, required only for the select duration of time.
Phase 4: Delivery and Closing
Just because your goods have landed doesn’t mean you’re done–yet. Cole International arranges for through-transport from the arrival port/ airport/ dock/ terminal or rail spur. Timelines are then coordinated between delivery carriers and site receivers. Site receivers are notified of any changes in timelines in real time, and any required changes to site-receiving plans are taken into account for new delivery timelines. Once delivery is completed,
Once the project is delivered and completed, post-delivery discussions are conducted in order to understand how we can improve on the next delivery. A full project debrief is also conducted, including all team members who were involved in pre-planning, so we can continue to iterate and improve on our processes.
We quarterback your move from start to finish
When it comes to large-scale moves, communication between all parties is essential. Working as one unified team on your project, our freight department liaises with our customs and compliance consultants to keep you in the know and your goods on the move.
Partnering with us means:
- A fully customized, hands-on approach to your move - Every project is unique, so every logistics strategy should be, too.
- Saving money on duty - Our team’s knowledge of duty rates for goods sourced around the world works in your favour, every time.
- Accurate tariff classification - Our customs and compliance team know the ins and outs of tariff classification so you can focus on what you do best.
- Proactive shipment visibility - We track your goods so we –and you—are first to know the moment they arrive.
- Keeping your large-scale goods moving seamlessly - We collaborate with your engineering firm to clear your goods quickly so they can continue on their way.