CBSA Assessment and
Revenue Management (CARM)

What is CARM?

The CBSA Assessment and Revenue Management (CARM) project is a multi-year initiative that will transform the collection of tax and duty for goods imported into Canada.

Through CARM, the Canada Border Services Agency (CBSA) will also introduce a new suite of online tools to help streamline the process of importing commercial goods into Canada.  

CARM is CBSA’s accounting and revenue management program. This system is where your transactions, balances, and status of your CBSA account are maintained. If your business is on the GST Direct or Importer Direct Security payment option, we recommend that you CLICK HERE to register for your Daily Notice (DN) and Statement of Account (SOA) to assist with CARM. 

The development of this new program is on a very rapid timeline.  Although design and policy have not yet been finalized by CBSA, the agency has released information about many of CARM’s upcoming features, requirements, and functions. 

Keep in mind these may be subject to some change before the full program launches. Please visit this site regularly or subscribe to our CARM e-bulletins for ongoing updates.

Latest CARM Updates

The CBSA has announced it does not intend to proceed with the implementation of CARM Release 2 before January 2023. A new date is still TBA.

The CBSA is hosting a webinar that focuses on the steps for CARM Client Portal (CCP) business registration. Find registration links through our Discover More CBSA Resources link below, or watch Cole’s CCP recorded webinar in our CARM Simplified series.

CCP registration is underway in preparation for Release 2.

Call us toll free at 1-833-854-CARM (2276) for assistance.

CBSA Resources

CBSA's implementation timeline

COMPLETE: CARM Release 0 had no impact on importers. CBSA simply moved the existing Accounts Receivable Ledger (ARL) system from its previous data centre configuration to the more robust SAP S4/HANA system in the cloud.

COMPLETE: CARM Release 1 has launched, allowing businesses the opportunity to register in the CARM Client Portal (CCP). This phase offers the business registration component and basic functionality in the CCP, including delegating access to employees and service providers, visibility of transactions, transaction balances, and the ability to make payments directly to CBSA. Contact CCP Support for registration assistance.

Payment directly to CBSA will require almost all importers to post a yearly surety bond.  CLICK HERE to request a bond or contact your local account representative.

TBC: CARM Release 2 will establish CARM requirements and present the full functionality of the CPP. Some new features include a new electronic Commercial Accounting Declaration (CAD) that will replace the current Customs Coding form (B3) and Request for Adjustment form (B2). As well, new features for payment and billing processes will transition the way corrections and adjustments are managed. Importers will have to be enrolled on the CCP and have their financial security processes in place as of the start of this phase, or risk having their shipments held at the border.

Need more information?

Cole is ready to help. If you have further questions, please do not hesitate to contact your local account manager or EMAIL US today.

Require a customs bond? CLICK HERE to submit a request and one of our CARM representatives will contact you directly.