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Cole Careers

Join our team.

Release Operations Representative

Location: Lacolle Branch

Reporting to the Customs Manager, the Release Operations Representative is responsible for a wide variety of clerical and technical duties to ensure the prompt and accurate processing of customs clearances for various types of shipments. This includes, but is not limited to, data entry, research, working with various trade chain partners (customers, carriers, suppliers, Customs and other Cole branches) to affect validation and final accounting of customs entries.

Required Qualifications

  • High School Diploma
  • Computer literacy

Preferred Qualifications

  • Industry-related studies (CCS, CIFFA, etc.)
  • Knowledge of the customs brokerage industry
  • Ability to work in a fast-paced environment
  • Time management skills
  • Quality orientation - attention to detail
  • Customer focus and excellent communication skills
  • Talents for problem-solving
  • Responsibility and reliability

What we offer!

  • Complete training
  • Competitive salary adapted to your work experience
  • Employer matched pension plan
  • Employee incentive program
  • Employee benefit plan (health, life and disability insurance)
  • Paid personal leave
  • Vacation
  • Employee Assistance Program
  • Tuition reimbursement
  • Social events
  • On-site parking
  • Ability to evolve within the company
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