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Cole Careers

Join our team.

Branch Supervisor - Customs

Location: Montral Branch

Reporting to the Customs Manager, the Branch Supervisor will be responsible for assisting the Branch Manager in overseeing key aspects of day-to-day operations and developing and maintaining existing processes and procedures. The Supervisor will also provide guidance to operational staff to ensure the branch is achieving operational goals.

Required Qualifications

  • High School Diploma
  • Industry-related studies (CCS, CTSC or professional status)
  • Minimum 5 years of continuous full-time experience as a customs rater
  • Knowledge and experience in problem reporting and analysis
  • Strong background in customs brokerage procedures and processes
  • Excellent communication and organizational skills
  • Computer literacy
  • High level of integrity, confidentiality and accountability
  • Effective leadership skills, with a strong focus on operations and business processes
  • Ability to attend and conduct meetings if required (clients, staff, etc.)

Preferred Qualifications

  • Ability to work in a fast-paced environment
  • Time management skills
  • Quality orientation - attention to detail
  • Customer focus and excellent communication skills
  • Talents for problem-solving
  • Responsibility and reliability

What we offer!

  • Complete training
  • Competitive salary adapted to your work experience
  • Employer matched pension plan
  • Employee incentive program
  • Employee benefit plan (health, life and disability insurance)
  • Paid personal leave
  • Vacation
  • Employee Assistance Program
  • Tuition reimbursement
  • Social events
  • On-site parking
  • Ability to evolve within the company
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