Cole Careers

Reporting to the Customs Manager, the Customs Supervisor will be responsible for assisting the Customs Branch Manager in overseeing key aspects of day-to-day operations and developing and maintaining existing processes and procedures. The Supervisor will also provide guidance to operational staff to ensure the branch is achieving operational goals.

• High School Diploma
• Industry-related studies (CCS, CTSC or professional status)
• Minimum 5 years of continuous full-time experience as a customs rater
• Knowledge and experience in problem reporting and analysis
• Strong background in customs brokerage procedures and processes
• Excellent communication and organizational skills
• Computer literacy
• High level of integrity, confidentiality and accountability
• Effective leadership skills, with a strong focus on operations and business processes
• Ability to attend and conduct meetings if required (clients, staff, etc.)

• Ability to work in a fast-paced environment
• Time management skills
• Quality orientation - attention to detail
• Customer focus and excellent communication skills
• Talents for problem-solving
• Responsibility and reliability

• Complete training
• Competitive salary adapted to your work experience
• Employer matched pension plan
• Employee incentive program
• Employee benefit plan (health, life and disability insurance)
• Paid personal leave
• Employee Assistance Program
• Tuition reimbursement
• Ability to evolve within the company