Cole Careers

The Logistics Coordinator is responsible for the direct management and handling of freight shipments for clients utilizing various modes of transport. This includes providing rate quotations, negotiating rates with carriers, booking transportation and completing necessary documentation. The Logistics Coordinator is expected to provide guidance and alternatives to clients to ensure shipments move quickly and efficiently from origin to destination.

• Communication
• Customer Focus 
• Quality Orientation 
• Time Management 
• Adaptability / Flexibility 
• Creative and Innovative Thinking 
• Development and Continual Learning 
• Problem Solving 
• Accountability and Dependability 
• Decision making and Judgement 
• Ethics and Integrity 
• Planning and Organizing 
• High Energy & Stress Management 
• Team Work 
• Results Focused 
• Negotiating 
• Providing Consultation

• Arranging freight shipments utilizing various modes of transport throughout North America and internationally
• Data entry functions into internal freight application systems 
• Data entry into external client SAP applications as required 
• Documentation generation for domestic and international purposes not limited to work orders, proforma invoices, B13’s, air waybills, ocean bills of lading etc. 
• Daily tracking & tracing of shipments with carriers, verify receipt of shipments 
• Updating clients daily on the status of their shipments 
• Client / vendor interaction daily through email, phone and face-to-face when required 
• Vendor rate negotiations 
• Ensure vendor invoicing approval and auditing is completed accurately and in a timeframe consistent with company policy 
• Respond to customer rate requests in a timely manner 
• Filing and maintenance of files on a daily basis 
• Problem solve cases of missing documentation / lost freight as required 
• Advise management of any issues or problems with customers, carriers or vendors 
• Provide operational support for co-workers when needed 
• Ongoing professional improvement through participation in educational courses, seminars and webinars 
• Other duties as assigned

• High School Diploma, GED or equivalent 
• Completion of CIFFA education or industry equivalent training is strongly encouraged 
• Strong verbal and written skills to communicate with co-workers, vendors and clients located throughout North America and worldwide 
• Basic mathematical skills 
• Highly effective negotiation, diplomatic, and conflict resolutions skills 
• Diligent attention to detail 
• Good organizational, time management and prioritizing skills 
• Able to work effectively under pressure 
• Ability to work well with others 
• Strong analytical and problem solving skills 
• Ability to interpret and act upon complex instructions 3
• Excellent understanding and ability to use Lotus Notes, Microsoft Excel, Microsoft Word and related computer programs

• Travel may be required 
• Manual dexterity required to use desktop computer and peripherals 
• Sitting, standing and walking for extended periods of time 
• Overtime as required